Maintenance
You can report maintenance to us by setting up an online account. To do this:
1. Click on the
Login
button across the top of the page
2. Complete the "Would You Like To Create An Account?" section
3. You will then receive an email with your password
4. Log in to view already reported jobs and to report new ones.
If you are unable to report the maintenance online, please
contact the office.
Please avoid waiting until Friday afternoon to report maitnenance issues as it is difficult for us to address your concerns over the weekend.
What is an Emergency?
In our opinion, an emergency situation is one where the issue is life threatening or dangerous, or may result in injury or public liability claim or a serious deterioration of the property. If you have an emergency situation outside our office hours then please text or call 07790690650. You may also email:
help@barrettpropertymanagement.co.uk
What faults are tenants expected to deal with?
We expect tenants to carry out minor maintenance at the property. As an example, if a door handle becomes loose you should attempt to tighten it. Similarly, light bulbs should be replaced by tenants when they fail and batteries in smoke alarms should be replaced as necesary. For toilet blockages, we expect you to unblock it and would advise using unblocking chemicals that can be purchased at most super markets.
Other Useful Information
Cleaning Checklist
How to Get Your Deposit Back
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